Appropriate Mediation and Conflict Resolution
What is Appropriate Mediation and Conflict Resolution?
One of the most common difficulties in any setting with many personalities, is conflict. Whether it is a disagreement or a long term dispute, healthy mediation and conflict resolution is vital in the workplace. If neither party is willing to consider alternative solutions to the problem, these issues can drag on and change the work atmosphere. Luckily, appropriate mediation and conflict resolution is one of the things EAP can help with.
Varying personalities, experiences, and backgrounds can be some of the key catalysts for workplace conflict. Dealing with such difficult behaviours can present challenges for optimum team function and more. The best way to deal with these situations is to grab a seat of the important skills and tools. This way, you are able to manage the impacts of disagreements prior to them escalating.
The EAP counsellors are specifically trained in mediation and conflict resolution. They can work with your colleagues and employees to help them develop these crucial skills in communication and conflict resolution. While the counsellor is the first step, they are able to empower managers and bosses in work environments to better deal with the team.
Solution based conflict resolution helps provide clear and short term goals. This coaching model is explained by trained professionals who have a wide background in these situations. Whether you wish to partake in face to face or over the phone consultation. The Gold Coast Employee assistance program will be able to help.
Critical incident Responses
In addition to the above, Gold Coast Employee Assistance program can help you and your business recover from specific incidents. Whether these are one off or a result of a crisis, the trained counsellors can help rebuild confidence. This can help support your staff through difficulty, strengthen relationships, and better position the organisation.
If required, trained staff are able to organize follow up appointments and regular debriefs to check on the progress. With this set up, you will be able to avoid potential psychological side effects of emergency crisis situations.
Keep in mind, that with crisis response, it is vital to provide psychological or counsellor support within 48 hours of the event.
Professional development within the Organisation
Professional development within an organisation will help you grow and reach the maximum potential. The counsellors are able to guide you through developing skills and strategies for dealing with conflict. In addition, you will be able to improve negotiation skills, techniques all to build positive and strong relationships within the company. The practical and sustainable outcomes are far reaching and include productivity, lessened stress, and decreased anxiety.
Health and Wellbeing talks
Professional development within an organisation will help you grow and reach the maximum potential. The counsellors are able to guide you through developing skills and strategies for dealing with conflict. In addition, you will be able to improve negotiation skills, techniques all to build positive and strong relationships within the company. The practical and sustainable outcomes are far reaching and include productivity, lessened stress, and decreased anxiety.